REVISION POLICY
At GNZ Enterprises, we offer revisions based on the package you select. Our goal is to provide exceptional services to our clients, and we will continue revising until your expectations are met. The typical turnaround time for revisions is 48 hours, though this may vary depending on the project’s complexity.

NEW ORDER TURNAROUND TIME
The turnaround time refers to the period in which your initial design concepts are developed and delivered. For all new web orders, the turnaround time ranges from 48 to 72 hours after the order is confirmed and a complete brief is submitted.

REFUND POLICY
The refund policy of GNZ Enterprises is void if:

  • You have selected a combo package.
  • You have subscribed to a maintenance package.
  • The initial design concept has been approved and delivered.
  • Multiple revisions have been requested.
  • The cancellation is due to reasons unrelated to the company.
  • The refund request is made after more than a month from the subscription date.
  • There has been no contact with the company for more than two weeks regarding the project.
  • Company policies or terms have been violated.
  • Another company or designer has been approached for the same project.
  • The creative brief lacks required information.
  • A complete design or module change has been requested.
  • The refund request exceeds the given timeframe for such requests.
  • The business is closing.
  • For websites, refunds will not be provided once the client has approved the design and the website has been sent for development.
  • Services such as SMM, SEO, Domain Registration, and Web Hosting are not eligible for refunds.

CLAIM YOUR REFUND
To claim your refund, you can:

COMMUNICATION POLICY
GNZ Enterprises is not responsible for any correspondence from email addresses other than those using our domain (e.g., “..@gnzenterprises.com“) or any phone numbers not listed on our website. We only accept responsibility for communications via our official domain email addresses and our published phone numbers.

AFTER DELIVERY TERMS
After we have completed and delivered your website, we are not responsible for any issues that may arise thereafter. We highly recommend subscribing to our maintenance program, which includes regular updates, security patches, and technical support, ensuring the optimal performance and security of your website. Please be aware that any modifications or changes made by third parties, including yourself, are at your own risk and may affect the website’s performance or security. We encourage you to thoroughly review our maintenance program details to take full advantage of its benefits.

100% UNIQUE DESIGN GUARANTEE
At GNZ Enterprises, we guarantee that all logos and websites we create are original and tailored to your specific needs. This ensures that your design will be unique and leave a lasting impression on your audience.

  • 100% OWNERSHIP RIGHTS
    All design rights are transferred to the client at no additional cost.